Reference

Open ajo89resmi Privacy Policy in Indonesia

This page explains what we collect, why we keep it, and how you can ask for a change when local law allows.

DANAOVOGoPayQRIS

Explore What This Policy Covers

ajo89resmi Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We use account data to keep your profile working, confirm wallet activity, and answer privacy requests without asking for more than we need. That can include your name, contact details, device type, session logs, cookie choices, and the payment reference attached to DANA, OVO, GoPay, QRIS,

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or bank transfer records. We keep those records only for the period needed to run the account, resolve disputes, meet tax or audit duties, and answer lawful requests. Access is available only where local law permits, and any sharing with processors is limited to what they
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need to complete the relevant task. If you want a copy, a correction, or a deletion request, send it from the contact channel on this page and include your registered email plus one matching payment reference so we can verify you before we act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Switch To Privacy Support Channels

For privacy questions, we keep one clear path from your first message to the final answer.

Live Chat Open live chat between 09:00 and 23:00 WIB if you want a copy, a correction, or a deletion request. We ask for your registered email and one recent payment reference so we can match the right record before we answer.

Email Send privacy requests to [email protected] and include your account email, phone number, and the change you want. We keep the thread in one case file so your request does not get mixed with wallet questions.

WhatsApp WhatsApp works well when you need to confirm identity from an Indonesian number. Share only the minimum details we ask for, then we move the case to the same support queue for follow-up during posted hours.

KEEPING RECORDS

Browse How We Protect Records

We treat privacy controls as part of account care, not a separate maze. Your cookies, login history, and support tickets stay linked to the minimum record needed to run the service, confirm…

Data We Keep

We keep only the details needed for your account, such as your name, email, phone number, device type, and transaction reference. That lets us verify changes, answer requests, and reduce unnecessary follow-up.

Cookie Choices

Cookies help us remember your language, keep you signed in, and spot unusual login behaviour. You can clear them in your browser or device settings, then reload the page and sign in again.

Account Security

We use password checks and one-time codes where available, and we may ask for a fresh login after a device change. That keeps profile edits from being processed through the wrong account.

Retention Window

Support tickets and log records stay only as long as needed for service, dispute handling, and legal duties. After that period, we remove or anonymise the record according to our internal schedule.

Limited Sharing

We share data only with processors that help run payments, messaging, fraud checks, or legal requests. They get the minimum record needed for the task and must use it only for that purpose.

Your Requests

If you want access, correction, or deletion where local law allows, send the request from your registered email or WhatsApp number. We may ask for one matching payment reference before we act.

Open Common Privacy Questions

These are the privacy questions we hear most often from Indonesian accounts. We answer them here so you know what we collect, how we verify changes, and where to send a request if you want access, correction, or deletion where local law allows. If your case needs a second check, we may ask for the same contact details or payment reference already linked to your profile.

We collect the details needed to create and protect your account: name, email, phone number, device type, login log, and the payment reference tied to your first wallet or bank transfer action. We do not ask for more than the case needs.

Payment references help us match a deposit or withdrawal to the right account, resolve failed entries, and answer dispute checks. They are kept with the minimum context needed, not as standalone marketing data.

Yes. Send the request from the email on file, add your phone number, and tell us which details you want to see. We may verify a recent transaction before we release the record.

Cookies remember your session, language choice, and basic page settings so you do not repeat the same steps every visit. You can clear them anytime in your browser or device settings.

We keep records only for the period needed to run the account, handle disputes, meet legal duties, and complete support cases. After that, we remove or anonymise what we no longer need.

Use live chat, email, or WhatsApp, then include your registered contact details and one matching payment reference. We will verify the request and process it where local law allows.

Open ajo89resmi Privacy Policy in Indonesia

Switch To Privacy Support Channels

Browse How We Protect Records

Data We Keep

Cookie Choices

Account Security

Retention Window

Limited Sharing

Your Requests

Open Common Privacy Questions

01 What data do you collect when I open an account?

02 Why do you keep my payment references?

03 Can I ask for a copy of my data?

04 How do cookies work on my device?

05 How long do you keep my records?

06 How do I request a correction or deletion?

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